Stain solutions
Pet accidents happen. Acting calmly and quickly helps limit staining, odour, and unnecessary stress.
1. Blot—do not rub
Use clean towels to absorb as much moisture as possible. Press firmly from the outside toward the centre.
2. Treat the affected area gently
Use a carpet cleaner made for pet accidents and follow its label. Avoid soaking the carpet or mixing cleaning products.
3. Rinse and dry thoroughly
Blot with a cloth dampened with clean water, then use dry towels to remove moisture. Let the area air dry fully.
Spotluma tip
Test any product on a hidden area first, especially on wool, silk, vintage, or strongly coloured rugs.
When to call a professional
Seek professional help if the accident has reached padding or subflooring, the odour returns, or the rug is delicate.
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